- MOHD RAFIDI BIN MOHD SAMAN
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Jawatankuasa Pengurusan Maklum Balas dan Kecekepan Proses Jabatan Bendahari
FUNGSI DAN TANGGUNGJAWAB
- Menjalankan mesyuarat secara sukuan tahun atau sekurang-kurangnya 4 kali setahun.
- Menilai dan meneliti aduan serta maklumbalas pelanggan yang diterima oleh Jabatan Bendahari secara berkala.
- Memberi input, syor dan pandangan kepada pihak pengurusan bagi pelaksanaan tindakan pembetulan serta penambahbaikan berterusan terhadap proses kerja yang berkaitan.
- Melaksanakan pemantauan dan susulan terhadap status penyelesaian aduan pelanggan, khususnya aduan yang masih belum diselesaikan dalam tempoh yang ditetapkan.
- Menilai tahap pencapaian Piagam Pelanggan termasuk mengenal pasti dan menganalisis ketidakakuran (non-compliance) terhadap standard perkhidmatan yang ditetapkan.
- Menyediakan dan mengemukakan leporan berkala berkaitan pengurusan aduan, pencapaian Piagam Pelanggan serta tindakan penambaikan kepada pihak pengurusan dan Mesyuarat MKSP Jabatan Bendahari.
SENARAI AHLI JAWATANKUASA
| PENGURUSAN |
| NO | NAMA | JAWATAN DI DALAM J/KUASA |
EMEL | NO TEL |
| 1 | JUNITA BINTI JAMALUDIN C.A. (M) ACMA CGMA | PENAUNG | This email address is being protected from spambots. You need JavaScript enabled to view it. | 03 5544 2277 |
| 2 | AZMAN BIN BUJAL C.A. (M) | PENGERUSI | This email address is being protected from spambots. You need JavaScript enabled to view it. | 03 5544 3433 |
| 3 | IBRAHIM FADZLY BIN HARUN | TIMBALAN PENGERUSI | This email address is being protected from spambots. You need JavaScript enabled to view it. | 03 5544 3466 |
| 4 | NOOR SHAIDATUL EZZA BINTI MOHD FUZI | SETIAUSAHA | This email address is being protected from spambots. You need JavaScript enabled to view it. | 03 5544 3304 |
| 5 | JAWATANKUASA ISO JABATAN BENDAHARI | SEKRETARIAT |
| AHLI JAWATANKUASA |
| NO | NAMA | LINGKUNGAN PROSES | EMEL | NO TEL |
| 1 | NORAZNI BINTI MOHD SANI C.A. (M) | Sistem FINeProcurementPLUS | This email address is being protected from spambots. You need JavaScript enabled to view it. | 03 5544 3373 |
| 2 | NAZIRAH BINTI ABD HAMID C.A. (M) | Perolehan | This email address is being protected from spambots. You need JavaScript enabled to view it. | 03 5544 3329 |
| 3 | NORLEYDIAINI BINTI DAUD | Gaji dan Kemudahan Staf | This email address is being protected from spambots. You need JavaScript enabled to view it. | 03 5544 3315 |
| 4 | ZIZI ITZMAN BIN TUNOT | Sistem Kewangan (FAIS/FINePortal) | This email address is being protected from spambots. You need JavaScript enabled to view it. | 03 5544 3287 |
| 5 | NUR AZURA BINTI ARIFF | Pelajar | This email address is being protected from spambots. You need JavaScript enabled to view it. | 03 5544 3330 |
| 6 | AZURA BINTI MOKLAS | Bayaran | This email address is being protected from spambots. You need JavaScript enabled to view it. | 03 5544 3395 |
| 7 | NUR HAZIMIN BINTI ABD WAHAB | Aset dan Inventori | This email address is being protected from spambots. You need JavaScript enabled to view it. | 03 5544 3338 |
| 8 | MOHD RAFIDI BIN MOHD SAMAN CHRO, MMIHRM | BPDK-Moderator | This email address is being protected from spambots. You need JavaScript enabled to view it. | 03-5544 3319 |
| 9 | SHAHRUL AFZAR BIN LAILI | BPDK-Moderator |
This email address is being protected from spambots. You need JavaScript enabled to view it.
|
03 5544 3297 |








